Retail Specialist - NPS (Ruston, LA)

IMPACT Resource Group (IRG) is the premier supplier of assembly, repair and merchandising services for the retail industry. In addition to our long standing relationship with Lowe's® Home Improvement stores, we provide our service expertise to over 15,0 locations on an annual basis. IRG helps retailers establish their reputations as quality merchants by providing them a full range of project, merchandising, installation and assembly services. RETAIL SPECIALIST This position is responsible for providing merchandising and related services to various retail stores. The employee in this position is tasked with assuring that exceptional customer service is maintained. Primary Job Responsibilities: Complete service calls for assigned retail stores when scheduled. Understand and maintain product area plan-o-gram integrity. Replace and maintain vendor POP as needed. Ensure product area is clean and well maintained, according to retailer specifications. Complete minor plan-o-gram changes, as required. Maintain a positive working relationship with all store employees and customers. After each Work Order, report all work performed using either Company provided device (netbook or laptop) or computer located within retailer and acquire retailer approval. If needed, take digital pictures of product area and include pictures with report. If using Company provided netbook or laptop, sync device at the beginning and end of each work day. Performs assembly for vender displays. Provides continuous, courteous and professional customer service to vendors, store personnel, and store customers. Maintains good work habits and arrives at appointments punctually. Works independently to meet deadlines and achieve results. Performs other related duties as required. Requirements 1-2 years experience in a retail environment Must be able to read and understand plan-o-grams. Must be able to read and understand basic wiring schematics and instructions. Must complete internal certification programs. Must have basic computer skills. Must have good communication and customer service skills. Must have reliable transportation. Must have a valid driver's license and automobile insurance. Must have daily internet access. Must have basic tools. Must be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time. Must be able to use hands and fingers to handle feel or operate objects, tools or controls. Must be able to lift, pull and push materials and equipment to complete assigned job tasks. Must be able to lift 50 pounds of weight frequently throughout assigned workday. Must be able to work in precarious or high locations and also be able to climb and descend ladders. Retail Specialists are paid based on productivity. Paid training is provided.

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